Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Smart Car Trends (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://smartcartrends.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Please don't expect the impossible from this mini car vacuum cleaner. This is not a full size home vacuum and certainly not a professional vacuum like the ones they have at car washes. However, this little car vacuum gets rid of sand, crumbs, dog hair and small stones perfectly well! In addition, it’s very easy to store. Dust collector and filter are simple and quick to clean. Overall, I'm very happy that I decided to give it a try. Yes, it's a bit overpriced, but the smart design and usability are definitely worth it. If you’re doubt, I still recommend giving it a chance.
I chose this vacuum cleaner based on good reviews :) This is my first car vacuum so I have nothing to compare it to. A little pricey, but I decided to give it a try. Well, I didn't regret it! I got the whole car perfectly neat in just one go. I don’t have a pet that travels with me, so I can’t say anything about how it can deal with pet hair. But with dirt you usually have in the car, it does an excellent job. Delivery was a few days and in a nice sturdy package. Acording to my experience, I can definitely recommend this product 👍👍👍
Immediately after I bought a new car, I began to look for a vacuum cleaner to always keep the interior clean. For me, small size, cute design and powerful suction were important. This vacuum cleaner has it all! It removes dog hair even in the first power mode, while the second mode removes dust, deep in the corners and smallest particles of dirt. I think the price is still a little high, but still I recommend it 👍
At first I ordered this vacuum for my husband’s car, then after a couple of weeks I ordered another one for me to use at home. We both love it!!! This vacuum cleaner is excellent for cleaning soft furniture, closets, carpets, next to the cat litter box. It charges pretty quickly and works for about 30-35 minutes. The size is super handy to use and store. Thank you for a great product and fast delivery!🥰
Received the parcel just yesterday. Really powerful vacuum cleaner for such small size. It includes 2 additional nozzles and a USB charging cord. I wanted such car vacuum for a long time and glad to made the right choice!
Received my order two weerks ago for my Toyota Corolla. Had enough time to test it and I can say this car vacuum is a real must have for every car driver. It can remove crumbs, dust,pet hair inside the car and the trunk, clean all the corners and seat creases… And this all for just one time, without any recharging needed! Very happy with my purchase and will order more for gifts 👏🏾
Compact and very convenient auto vacuum.Has enough power, battery and nozzles to make the car perfectly tidy. I ordered it for cleaning inside the car as I am a taxi driver. I am satisfied with everything.
Car vac of excellent quality! You can easily vacuum any part of your car without getting tangled in wires and get rid of dust,dirt,or crumbs. Doesnt take up space in the car -- I keep mine in the glove box.
Got my order in 4 days. This Owler 16000 vacuum is handy and lightweight. Has enoughh power to cleanup both the interior and the trunk, sucks well and holds the charge for a long time. I’m really satisfied with the purchase!
I am 100% happy with purchasing this vacuum cleaner! It’s wireless, easy to store anywhere you want, charges via USB port. The suction power is good in both suction modes and the battery is enough for a good car cleaning! A great accessory for personal use and for a gift!
very compact vacuum cleaner, good suction, easy cleaning of the dustcup and filter. haven’t checked the full battery performance,used this for about half an hour,but the battery lasted well :)) thanks
This Owler vacuum cleaner is actually very compact and lightweight. Holds a charge for half an hour. If you clean only on the first suction mode, then it’s 40 minutes. The suction power is excellent,dealt with cookies crumbs and dogs hair very quickly.
Super device for quick cleaning in the car and at home, even children can use it! My husband and I are very pleased with the purchase. This vacuum cleaner made cleaning much easier for us. Thank you, we can and will recommend it!!
Awesome auto vacuum cleaner,I’ve wanted one for a long time.Its suction power is excellent,and it has a special brush attachment nozzle that allows you to clean all inaccessible places.I also like this one-click dust-removal function and that filter is washable
This vacuum cleaner does its job very well Before that I had a corded car vacuum, but this one is much more convenient for everyday use. On a full charge it’s enough for more than 1 sedan. And yes, it's also handy for household use, especially for cleaning up after pets.
Surprisingly good power despite such a small size. Two suction modes and additional nozzles included. The filter is washable for reuse. Excellent accessory to always keep your car clean. Thank you.
cool auto vacuum cleaner! cleans car seats and all hard-to-reach places in the car quickly and effectively. easy to clean the dust cup and filters. received this as a gift, very impressed and satisfited!
Compact, cordless and powerful- pet hair is gone without a hitch! This vacuum can be used not only in the car, but also for home cleaning, when you need to quickly remove crumbs in the kitchen or tidy up the corners. 100% recommend this vacuum cleaner 😍
Gave this to my brother for his new car. According to him: the power of the vacuum is good, the size is convenient to hold in hand and store in the glove compartment. It would be nice to have a storage case included so as not to scratch it. Thanks for the fast delivery
I bought this car vacuum as a gift for my husband, but want to use it myself at home from time to time. For example, to clean the sofa :) It’s powerful, handy and really cute. My husband keeps it in the seatback pocket.
really good vacuum cleaner. powerful, has extra nozzles, batteries last for 30 minutes of cleaning. easily collects dust, small crumbs, hair. indispensable thing to have in the car! btw I also use it at home to clean the carpets. very happy that I decided to try this vacuum despite the high price.
Nice and handy vacuum cleaner, fits comfortably in my small hand. It’s also convenient to clean inside closets and other hard-to-reach places at home. I recommend it, definitely! Ideal for car cleanup and generally versatile device.
Very compact , easy - to - use car vacuum cleaner . With it, the speed and convenience of cleaning in my car has increased tenfold !!! Two suction modes and nozzles are MORE THAN ENOUGH to clean every corner inside the car and trunk !
Lightweight,miniature vacuum, fits perfectly in the hand. Suction power is enough for thorough car cleaning. The charge lasted about 30-40 minutes. Perfectly removed all crumbs, dirt on the rugs, dust in the seat folds. Now I want to test it for home cleaning 👍🏻
The product meets all the characteristics described. Convenient to use and store, I keep mine in the glove box. Cleans small debris, food crumbs and dust just well. Can be also a good present for a driver