Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Smart Car Trends (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://smartcartrends.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
For families with small children, this is the most useful thing to have in the car. What I like the most is that this organizer doesn’t interfere with the passengers at all! In addition to pockets to keep all the children's toys and things, this organizer protects the back of the seat from dirty shoes! Excellent thing! There is also a very convenient tablet pocket on the top, you can use it when it is inside. The fasteners are metal and looks secure. Very happy with my purchase.
The quality is just great! Convenient fastening to the seat, the installation took me no more than a couple of minutes. An ideal car organizer for those who have kids, I would even say irreplaceable!! This one has MANY pockets and also two carabiner hooks on the side. All sorts of small and medium-sized things like toys, food for travel fit perfecrtly. I’m very satisfied with this purchase and will continue to use and recommend this organizer!
I've been using this organizer for a few weeks now. Love it! LOTS of pockets, tablet holder, good fasteners! All as in description! I ordered it because of the large number of pockets. Everything holds perfectly on the seat and doesn’t slip. Came in a beautiful packaging, great for a gift. Fast shipping. Overall I recommend this organizer to every mom!
The organizer is very convenient, I don’t know how I traveled without it before. Received mine in a couple of days and in cute packaging. I am very pleased that now I can put all my daughters stuff in it... before there was terrible chaos in the back and everything was lying around ... Now my daughter neatly puts everything in her pockets by herself! Wow! Thanks a lot 🙌
The organizer is made very neatly, not a single thread sticks out. We filled all the pockets with toys, books, markers, bottles, snacks for our son. The organizer keeps everything well! Convenient fastening -everything is tight and secure. Lots of pockets, both big and small, for all your child's little things. Definitely worth ordering!
I was looking for a tablet holder, but accidentally found this organizer. Happy I ordered it! An extremely handy item! After a month of use, I can say that this is something that will be useful to every family, even if your child has grown up a long time ago. Perfectly organizes the car and looks super stylish!
Received my order just yesterday. I liked the organizer very mush, it is easy to fasten, it has many different pockets and convenient tablet holder. Thanks for the fast delivery and good product
Seemed bigger in the photo but I needed to check the size before ordering. Yes, the organizer is of high quality, doesn’t slide on leather upholstery, delivered quickly and in good packaging. In general, I can recommend this, but I advise you to carefully look at the dimensions first.
Fits well on my seat. Lots of pockets to put different things + tablet holder. I thought there would be problems with attaching this, but everything turned out to be very simple. Attaches in three places: on the headrest, in the middle, and below the seat frame. Great seat organizer!
This is what you need when you transport kids in the back! Attaches to the top of the headrest, around the back of the seat and below. High-quality organizer. Lots of pockets and two carabiner hooks to which you can attach a toy or a child's backpack. Also protects against dirty shoes
The quality is perfect, both leather and fasteners. The organizer holds a lot of items: water bottles, wet wipes, towels, hair clips, books,tablets,cups are no longer lying around the car, but are stored in one place, from where they are easy to get!True car organizer for road trips, large and useful.
I ordered this seat organizer as a gift for my friend that has a small child. He really liked it! The fasteners are metal and strong. He also liked the materials, leather is soft, has no scratches. The color matched perfectly with their brown leather interior. Everything is great! Thanks a lot!
Nice seat organizer. Has a crease as it was folded in the package. Looks very nice in the car! Holds up great, my son and I filled all the pockets. Also protects against dirt and scratches on the seat back. Easy to clean with a damp cloth. Highly recommend ordering this organizer
good organizer of excellent quality! many pockets, two carabiners on the sides, foldable tablet holder. very well organizes the back seat area and does not take up much space. finally all the toys and books are in their places! now it's a pleasure to go on trips :) thanks
Good organizer and quality as advertised! Bought it to hang in front of a child seat. The size fits our car perfectly. It holds bottles, wet wipes, toys,and other little things for our child, the tablet is convenient to look at. Definitely recommend to buy
I gave it to a friend, since she has kids and I thought it would be useful for her. The organizer was delivered quickly, perfectly packaged, without any damage or scratches. My friend is very pleased with it! So I recommend it as a gift. Thank you!
Nice seat organizer. Probable the price is too high compared to what you can find on Amazon, but I recommend this for purchase as the quality is great. I bought two for myself and my wifes car
this car organizer is what you need for long trips, especially with a large family like us. The price is a bit high but the materials, the ease of fastening and washing... everything is great! thank you 👌
everything is fine, I'm going to order the same organizer for my friends new car. was shipped in a branded box, so it’s a great gift option
Very high quality seat organizer. Neat sewing. Back side with non-slip coating. In addition to pockets, there are two carabiners on the sides. 5 stars out of 5. Thank you
good car seat organizer, made of eco leather which is super easy to clean with a damp cloth. all the pockets will be difficult to fill completely. a whole portable office for a small passenger :) :)
Nice and useful seat back organizer! Saves space in the car! I liked the fast delivery and cute packaging, the quality of the organizer itself is also great!!thank you!
Sewn from pleasant faux leather, made with high quality . Very convenient pockets , you can put everything you need there to keep it in one place . We really liked the organizer .
Great organizer for any car. The fastening straps stretch and the organizer looks very nice on the brown seats. I highly recommend ordering it!
For Honda Accord, the size is fine. the organizer is made really neatly, installation is quick and simple. Metal hooks and sturdy pockets show why the price is so high. Thank you:)